Pre-Sales Questions (20)
General questions about our services, subscriptions, ordering, etc.
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Payment Processing (66)
Information on configuring credit card and payment processing
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Registrations and Orders (64)
Managing your event registrations & orders
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Managing Images (18)
Information on managing images: resizing, formats, uploading, etc.
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Walkathon & Pledge Events (54)
Information on all '-athon' type events where individuals and teams raise funds: bowlathon, walkathon, golfathon, etc.
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Sponsors & Sponsorships (24)
Managing sponsors and sponsorship levels
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Webpage Editor (18)
Information on editing webpages with the built-in web page editor
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Email (26)
Information on managing and sending emails through your system
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Auction Management (34)
Managing online and live auctions
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Donations Module (11)
FAQs specific to the Donations module
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Website URLs (8)
FAQs on website URLs and private domain names
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Managing Participants and Groups (47)
Information on managing your event participants
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General (47)
General articles for all products
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Security (6)
Our security practices and information
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Custom HTML (4)
PRO ONLY - Infomation on how to customize your sites custom 'HTML
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Video Tutorials (31)
Video intruction on how to perform certain tasks
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Facebook (1)
Facebook integration
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Why does my website say event capacity has been reached?
A list of system macros
How can I add the Authorize.net security seal to some of my website pages?
Restarting from last year's event
Managing Your Website Banner
How do I upload an image on my webpage?
How to prevent your emails from being marked as spam.
What are my options for complex registrations?
Why does a PayPal order show as PayPal Pending/User left site?
How do I resize an image?
Release Notes: Image Resizing & Formatting UpgradesLast Updated by Lisa B - 10th of November 2011 @ 11:47 AM
Release Notes: Reg - Version 3.5.1Last Updated by Lisa B - 11th of October 2011 @ 11:25 AM
Release Notes: Admin - Version 2.3 & Reg - Version 3.5Last Updated by Maureen Peine - 23rd of August 2011 @ 08:33 AM
Release Notes: Admin - Version 2.2.4 & Reg - Version 3.2.3Last Updated by Irma A - 14th of June 2011 @ 01:53 PM
Release Notes: Admin - Version 2.2.3 & Reg - Version 3.2.2Last Updated by Irma A - 5th of May 2011 @ 11:29 AM
Release Notes - Reg - Version 3.2.1Last Updated by Irma A - 5th of May 2011 @ 10:51 AM
Release Notes - Reg - Version 3.2.2Last Updated by Irma A - 5th of May 2011 @ 10:50 AM
Release Notes - Admin - Version 2.2.1Last Updated by Maureen Peine - 5th of April 2011 @ 08:08 AM
Release Notes February 10, 2011Last Updated by Irma A - 10th of February 2011 @ 03:35 PM
Release Notes: November 19, 2010Last Updated by Irma A - 19th of November 2010 @ 01:27 PM
How do I configure PayPal for my website (so that I receive Instant Payment Notification messages)?
Custom HTML / Website Style Configuration
How to prevent your emails from being marked as spam.
Can I customize automatic email messages?
Why has a transaction been declined because of an AVS mismatch?
This transaction cannot be accepted - Reason Code: (103)
Restarting from last year's event
What is Security Information - agent/chain/merchant is missing Reason Code: (9717) error?
Authorize.net Gateway: [FIELD] is required. Reason Code: (33)
How do I submit a support request?
How do I open a PayPal account? What services are supported?
How do I enter administrative registrations?
Why does my website say event capacity has been reached?
How can I combine two incomplete teams in the team management section?
I am concerned about the visible data of my walk-a-thon or Pledge event participants. How can I keep my participant data confidential on my website?
Detailed Listing of Administrative Permissions
Granting & Limiting Administrative Access or Permissions
How do I add a sponsor logo to the website?
Custom HTML / Website Style Configuration
Is there a way to add a video file to our website?